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Getting Support | Safe Play Hub

Fruity King by Fruityking |
Date of Publishing: 19/06/2025

Getting Support

Safe Play Hub

Should you find that gambling is affecting your wellbeing, then confidential help and support is just a quick click or call away.

For immediate assistance, you can reach out to us here at Fruity King, with several customer support options available, including 24/7 Live Chat.

Also, you can access specialist UKGC (UK Gambling Commission) approved organisations, such as GamCare, for free and expert guidance.

You should know that you are not alone. By finding help today this will help to build a safer and healthier relationship with gambling. 

Regardless of whether you’re asking advice for yourself or someone close to you, we can point you in the right direction here at Fruity King.

When To Get Help

There are some subtle signs that you can look out for when recognising when to get help, though the best thing is to be aware of the dangers of gambling before you start and the actions that you can take to prevent gambling harm.

  • You do not need to be in crisis to ask for support.
  • It is worth reaching out if gambling becomes stressful, secretive or starts to get out of control.
  • Support is always available for you and your loved ones.
  • Just taking small steps can make a big difference.

Getting In Touch With Fruity King For Support

If you need to take a break, set limits, or want to discuss your concerns confidentially, we’re here to help.

  • Live Chat: Get support within minutes by reaching out to our trained team through our live chat function.
  • Email: If your enquiry is not as urgent, you can reach us by email at support@fruityking.com 
  • All of our agents are highly trained in responsible gaming support and can guide you towards the right tools or specialist organisations.

UK Organisations That Can Help

You can get in touch with trusted organisations that are available free of charge and without judgment.

GamCare

  • Leading and well-respected UK charity specialising in gambling-related support.
  • Offers live chat, telephone counselling and support groups.
  • Visit www.gamcare.org.uk 
  • 24/7 live chat available.

GambleAware

  • An independent charity that funds gambling treatment, education and research.
  • Good for learning more about gambling-related harm and how you can prevent it.
  • Visit www.gambleaware.org 
  • Specialist tools for self-assessment, budgeting and management of urges.

National Gambling Helpline

  • A confidential helpline run by GamCare.
  • Call 0808 8020 133 – 8am until midnight, 7 days a week.
  • Get emotional support, referral to counselling and urgent help.
  • Options to talk via WhatsApp or Live Chat.

 

Service Type Of Support Contact Info Availability
GamCare Counselling, advice, forums www.gamcare.org.uk  24/7
BeGambleAware Education & resources www.gambleaware.org  Online
National Gambling Helpline Phone support 0808 8020 133 8am – midnight (every day)

How To Use These Resources

If you’re worried about what to expect after you reach out for help – here’s what happens next.

  • Confidentiality: all of our services are anonymous and non-judgmental.
  • No commitment: you can call, chat or explore at your own pace.
  • For friends and family: support is available to anyone affected by gambling.
  • Flexible access: choose whichever communication channel you feel comfortable with to reach out.

Taking That First Step

The most powerful decision that you can make today is to reach out for help. Whether it is a full confidential chat or five minutes of reading, it all counts.

If you feel like you need help, we encourage you to reach out to us here at Fruity King. Help is ready when you are.

About the Author

Fruity King

Author: Fruityking

Fruity King has been providing players with online casino games since 2015. Our content team provides useful information about the games we offer.